Setting up and updating your MediaPay account
* Note that your MediaPay account must be updated from a computer or laptop.
Whether you need help with setting up, adding funds, or making updates to your MediaPay account, we've got you covered.
Just follow the instructions below, or reach out to our Live Support Team if you need further assistance with your MediaPay account.
Set up my MediaPay account
- Select YouBundle from the left side menu on the FreeCast site to reach the YouBundle page.
- At the top of the page, select the MediaPay Account tab.
- Click the Setup MediaPay button and then choose each of the subscription services that you're currently subscribed to. Once you're done, select Add to YouBundle.
- Select Bundle Payments and enter the payment information you want tied to your MediaPay account.
- Click Set Up and it will then present you with a digital card.
- Go to each of your subscription services and update your payment information with the MediaPay virtual Mastercard info.
- Enter the billing date that you'd like to set for each of your bundled subscriptions, along with the last billed amount for each of those services.
* This billing amount needs to match exactly what's set with that service, otherwise it won't function properly.
Add funds to MediaPay
- Go to your Bundled Services tab and click Add Funds.
- Choose the amount you want to add/deposit and then submit.
Update my billing information
- Go to your MediaPay Account tab.
- On the MediaPay Account page, select Update.
- Enter your updated payment information in the window that appears.
- Click Save Changes.
Remove a subscription from my MediaPay account
- Go to your Bundled Services tab to view your current subscriptions on your MediaPay account.
- Click Unbundle next to the subscription(s) you want to cancel/remove from your MediaPay account.
- Click Yes, Unbundle on the next screen to confirm.
Fully cancel my MediaPay account
- Go to your MediaPay Account tab.
- On your MediaPay account page, select Cancel Account.
- Click Yes, Cancel Account on the next screen to confirm the cancellation.
Reactivate my MediaPay account
- To reactivate your MediPay account, please reach to our Live Support Team via live chat or email. One of our agents will then be happy to take care of that for you.
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